Terms & Condition
policies
Terms & Conditions
Your satisfaction matters. This policy outlines how eligible returns and exchanges are reviewed and handled.
Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, minor discrepancies may occur, and we reserve the right to correct them.
Ordering & Payment
Orders are confirmed only after payment is received. We accept debit card payments and bank transfers.
Delivery
All products are delivered within Nigeria. Delivery fees and timelines are communicated before dispatch.
Returns & Refunds
At Rafat Glow, customer satisfaction is important to us. If you receive a product that is damaged, incorrect, or unsatisfactory, we are here to help. Returns and exchanges are accepted in line with our policy to ensure fairness and quality assurance. Please review the terms below to understand eligibility, timelines, and conditions for returns or refunds.
Limitation of Liability
Rafat Glow is not liable for indirect, incidental, or consequential damages resulting from product use.
Changes to Terms
We may update these terms occasionally. Continued use of the website implies acceptance of any changes.
we’re here to help
Need Assistance?
If you have questions about our Terms & Conditions, contact our support team and we’ll assist you within 24–48 hours.
Email us: contact@rafatglow.com
